Blog · Notes from the Operation

Notes from running the work.

The running commentary — algorithm updates we read, GBP suspensions we reinstated, methodology evolution, industry observations, anonymized case-file teasers. Date-stamped. Opinionated. Different from the reference hubs.

Recent Reports

More from the operation.

Methodology2026-05-04

Why We Charge for Audits (And You Should Too)

The free-audit model is a sales pitch dressed as work. Charging for the audit changes the economics — and the outcomes.

Case File2026-04-22

Reinstated a Med Spa GBP After 9 Months Down

Anonymized account of a GBP reinstatement that took 23 days and surfaced three platform-policy nuances most agencies don't know.

Industry WatchComing soon

The GMB Gorilla Pricing Model — Reverse-Engineered

What their per-location pricing reveals about LSA-margin compression in the multi-location GBP management space.

AI SearchComing soon

What ChatGPT Actually Cites for Local-Intent Queries

30 days of probing AI engines for local-business citations across 5 verticals. The citation economy patterns are starting to clarify.

Operator's NotesComing soon

Multi-Location GBP at Scale — Lessons from 60 Locations

What broke, what worked, what we changed across a 60-location HVAC rollout completed Q1 2026.

Operator's NotesComing soon

What Last Quarter Looked Like, Anonymized

Active operations report — verticals, markets, average map-pack movement, geo-grid deltas. Real numbers, anonymized clients.

Faded entries are upcoming reports. Three real reports published, six more in queue — published as work mature and observations accumulate.

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